Venmo is a peer-to-peer money payment app that is trending in the USA and its territories and ever since it was launched, it has helped greatly in the sending and receiving of money and also in the payment of purchases made among friends, families, and business associates. An aspiring feature of the app is the ability to use a virtual card to make online purchases across the United States and its territories. However, customers are worried when they get their Venmo card lost, stolen, or misplaced. This step-by-step article will help us deal with this situation by enlightening us on how to get a new Venmo card.
Can I get a new Venmo card?
Yes, you can order a new Venmo card. You can either request a new card through the Venmo app or online. You can also contact customer service on the phone and provide them with your information. They will then send you a new card. There is no fee for this service.
What are Venmo cards and types?
The Venmo MasterCard Debit Card is a debit card that functions on the MasterCard platform or network. It is linked to your Venmo account and easily permits you to spend the money or funds in your Venmo balance across the USA and its territories. There are two types of Venmo cards: debit and credit. Debit cards are linked to your bank account or balance and allow you to spend the money you have in your account. Credit cards allow you to borrow money from a lender and then pay it back over time. Venmo also offers a prepaid card, which is like a debit card but is not linked to a bank account.
Reasons for requesting a new Venmo card
Here are a few reasons why one might consider requesting for new Venmo card:
1. Lost, misplaced, or damaged your old card.
2. Experiencing technical difficulties with the account.
3. Might want to change the card design.
4. Card expiration.
Getting a new Venmo card
Before you order a new Venmo card, it’s important to check the status of your account to ensure that everything is in good standing. If your card was stolen, lost, expired or damaged, you’ll need to take some additional steps in order to get a replacement, that’s deactivating the card.
Deactivate your card
If your Venmo card is missing or stolen, you should deactivate it as soon as possible.
To deactivate your card:
- First, open the Venmo app.
- Second, select “Cards” from the tabs.
- Third, click on “Venmo Debit Card.”
- Fourth, click on the image of your card.
- You can then disable the card by clicking on the option.
When a user’s debit card is stolen then obviously it is necessary to deactivate the card to avoid unnecessary charges. This can be affected by navigating straight away to the” Card section” in the Venmo app and further selecting ‘’Report Lost or Stolen Card’’. Once your card is deactivated, you can contact Venmo customer support at 855-204-4090 to cancel your card and order a new one.
How to request for a Venmo debit card replacement
After the card has been deactivated, the user can easily request a card replacement by following the same steps used for ordering a new card. This can be located in the ‘’Card’’ section of the Venmo app.
For security reasons, customers need to protect their Venmo accounts against fraud and theft, they, therefore, need to consider setting up two-factor authentication and closely monitor their transaction history for any doubt or suspicion.
How do I order a new Venmo card?
In requesting a new Venmo Debit Card, the following steps should be followed:
- First, open the Venmo App & Login.
- Navigate to the “Card” section in your Venmo app
- Third, select “Order Replacement Card”.
- Fourth, confirm your shipping address.
At this juncture, your new card should arrive within 7-10 business days. Users should note that Venmo charges a replacement fee for lost or stolen cards. Users are advised to take into consideration setting up two-factor authentication as a security and safety measure and also constantly monitoring transaction history for any suspicion.
How to activate a Venmo debit card
Users can activate their Venmo Debit Card when they receive it by following the steps below:
- First, go to the Cards tab
- Second, move straight to the Venmo Debit Card Section
- Third, tap on the Activate
- Fourth, just enter the expiration date listed on the card.
- Users should make sure that it follows the following format: MM/YYYY
- Fifth, users should create a PIN for their card.
Alternatively, they can enter the PIN if they have one set up already. When the green notification indicator is seen, then the card is ready to be used.
Closing the Venmo card permanently
At times it may seem necessary to close the Venmo card permanently. To do this the Venmo support team should be contacted and any amount or balance left should be wired or transferred to a different source. Also if funds are to be transferred into your Venmo account you have to let them know to stop sending the money into your account.
Expiring Venmo debit cards
When a Venmo MasterCard is expiring within 60 days, Venmo will automatically send a new card with updated expiration dates. Also, if your card, unfortunately, was stolen or lost before the expiring date then a replacement should be requested by following the already-mentioned steps above.
Users should note that any recurring payments that are linked to the Venmo Debit Card should be updated immediately with the new card information. Any questions related to the above should be directed immediately to the Venmo customer support team.
Important factors to be considered
As a user, if you decide to request a new Venmo Debit Card, ensure that you sent an address to the Venmo team. This will be both applicable to the Venmo card and the shipment.
Try and submit the documents below too. Make sure they are genuine and readable
- Unexpired driver’s license
- Current car registration
- Utility bills at least from the past twelve months
- Valid ID issued by the US Government
- W2 or paystub not more than 12 months
- IRS letter not more than 12 months
- Bank, credit card, or 401K/brokerage statement issued not more than 12 months
- Lease for residence not more than 12 months.
FAQs
Can I Permanently Close My Venmo Credit Card?
It is possible for Venmo users to close their own Venmo debit cards but they need to call the customer support team and expect more questions because eventually they will be interrogated.
Can I get a different color Venmo card?
Venmo cards come in a variety of colors, giving users the ability to choose a card that best suits their personality. You can choose from a solid white, black, yellow, pink, blue or green shade for your Venmo debit card.
Can You Use Two Venmo Cards at the Same Time?
At the moment it is not possible for Venmo users to get two Venmo Debit cards at the same time. So in case a user’s Venmo Debit Card is lost, stolen, or misplaced, then it should be canceled before a new one is requested. Users cannot get a new card if their old debit card is still linked to their Venmo account.
How do I report a lost or stolen Venmo card?
If you have lost or had your Venmo card stolen, you should report it to customer service as soon as possible. Your card is linked to your Venmo account, which means that if someone has your card, they also have access to your account and could make unauthorized purchases.
When you report your card as lost or stolen, Venmo will cancel the card and send you a new one. You will also need to change your PIN number. To report a lost or stolen Venmo card, you can either call customer service at 855-204-4090 or send email at [email protected]. You can go online to the customer service section of the website as well.
How long will it take to get my new Venmo debit card?
Users can get the Venmo Debit Card within 7-10 working days when the request is processed or worked on. Users can contact the Customer support team for any possible assistance when they experience or anticipate any delays within the time frame given. Holidays and some other factors can affect the issuance too.
Does it cost money to get a Venmo debit card?
The answer is” no’’.It doesn’t cost any money when applying for a Venmo Debit Card. However, when using the card there may be other fees that will be charged.
When I am getting ‘’get in line’’ what should I do?
Venmo has issued a lot of debit cards to most of its users to make transactions on the app easy and interesting and it is one of the visions of Venmo to make it available to everyone. However, if you receive this message ‘’Get In’’ then it means you are not able to apply for a Venmo Debit Card. Users should not be bothered when they experience this.
Venmo will notify users when it is their turn to apply through email. Venmo’s Support team cannot do anything to expedite action on this so users should make sure that their phone number is verified.
Conclusion
The thrilling experience on Venmo cannot be doubted, being a popular and interesting money payment app, it allows friends, families, and business associates to send and receive money and make payments for purchases done in the USA and its territories using the Venmo Debit Card.
However, users become confused when they get their Venmo card lost, stolen, or misplaced. This step-by-step article explained what Venmo and the Venmo Debit Card are and further explained how to get a new Venmo Card when the above situations happen. Hope you have enjoyed going through this article. Enjoy your journey on Venmo.
